Feb. 17, 2010

"Dear Erica,
THANK YOU!!
What a weekend was had at the Estancia! Our friends and family are still talking about it I do not think it could have been more perfect. Even with rain you all know how to handle everything seamlessly. And, you always made me feel so comfortable, I never once felt worried or stressed about anything. I knew I was in good hands.

I appreciate everything you did for Michael and I to make this such a special event. From the special fruit basket awaiting each of us on arrival to the delicious sandwich and bottle of my favorite Champagne awaiting us on our wedding night.

Your service from beginning to end is first class. And, the amazing meal served at our reception was even better than what I remember tasting. The filet just melted in your mouth and the salmon was perfect. I heard lots of comments on the salad as well. Everything was prepared beautifully.

We continue to hear nothing but fabulous comments from our friends and family about the whole weekend. I guarantee many will be back.

In fact, Michael and I were talking that we would love to spend our anniversaries at the Estancia. We loved it so much.

Thank you for an amazing weekend, a spectacular wedding ceremony and reception and unbelievable service for us, our families, and our friends...."

We love Estancia!!

Trisha Anton Schildknecht

Nov. 20, 2009

"Hi Erica,
I don't even know how I can find the words to express how grateful I am to you and your team at Estancia. Our wedding weekend was absolutely perfect and a large part of that is because our guests felt so well taken care of at the Estancia. I can't tell you how many people commented to me about the wonderful service...we all felt like celebrities! Your classy touches were icing on the cake! What a treat to have champagne and appetizers at our rehearsal! The morning of the wedding I was blown away at the spread you put out in the garden suite. I felt so relaxed because I knew that you were in complete control.

Our suite was so beautifully decorated when we came back from the reception and you even had a CD made of our first song...incredible! I was so sad to leave on Monday...Jeremy and I are thinking about taking up permanent residence at the Estancia.

If you ever need me to write a testimonial or a reference I would be more than happy to share my story!!

Thank you for comping my stay in the amazing presidential suite. I was so touched when I checked out...seriously, I didn't want to leave. I felt attached to everyone at the hotel including the friendly front desk staff and of course the valets who were like a part of the family!

Jeremy and I will certainly be back...already planning to spend our first anniversary at the hotel!! All of our friends have told us that next time they come to San Diego, they want to stay at Estancia.

As you can tell, I am just SO happy with how everything turned out. I can't believe its all over...."

Thank you so much Erica (and your team). I will miss working with you!!

Jenny and Jeremy Camhi

Oct. 17, 2009

"Hi Laurel -
I can't thank you and your staff enough for helping us create the most amazing weekend of our lives! Our friends and family were blown away by Estancia and everyone said they are planning on coming back and staying again. The wedding was perfect in every way and we thank you for all that you did to create such a successful event. Brian and I can't wait to come back and stay again, as that's all we have been talking about (even on our honeymoon in Hawaii!). I hope we will cross paths again in the future when we come to stay. Let me know if you have certain times of year with good deals and we will stay multiple times a year, lol!..."

Thanks again. Every day that goes by we just say to ourselves that we wish we were back at Estancia!!!
Emily Whittle

July 18, 2009

"Dear Laurel,
What a joy and pleasure it has been to work with you and your staff at Estancia. Brian and Amanda's wedding was a beautiful day due in great part to you and your staff. Everyone at Estancia was attentive to our needs and always courteous. Thank you so much for providing such a lovely atmosphere in which to enjoy the wedding and all the planning that goes with such an event. Please convey our gratitude to all your staff on our behalf. May you all be blessed with a wonderful summer...."

With very warm regards,
Carol Holland and Cathy West

June 10, 2009

"Dear Erica,
The Yakovleva and Lombrozo families would like to thank you very much for your outstanding work during the planning and throughout the Memorial Weekend Wedding of Olesya and Alejandro. We were all satisfied beyond expectation with every detail provided by you and the staff at Estancia La Jolla. First and foremost, you were very professional, thoughtful and attentive to all our needs. From the valet attendants, the front desk staff, the wedding concierges, the servers and bar - tenders at the reception and brunch, and last but not least, Victor and Chef Scott Powers, all provided exceptional service with outstanding graciousness. The wedding events at Estancia turned out to be a magical dream come true for us. Dinner was perfect! All our guests seemed very pleased and enjoyed the venue as well as the food, very much. Please extend our gratitude to everyone involved...."

With warm and grateful regards,
Eli and Diana Lombrozo

June 1, 2009

"Dear Erica,
Where to begin to thank you for the most magnificent wedding and reception dinner on May 24th for our son and his new bride? The beautiful and serene setting of the Estancia makes it the jewel of La Jolla. What keeps this jewel highly polished, sparkling and enjoyed, is you. To work with a bride who lives in Germany, a groom stationed in Louisiana, and the local "MOG" (mother-of-the-groom, so I've learned) to plan, guide and create an event is no mean feat. To execute the same with perfection, style and grace takes the consummate professional, you! As you know, most of the guests were from out of town. They stayed at the Estancia, some incorporating their vacations with attendance at the wedding. You have made new friends from Munich to Atlanta, San Jose, San Francisco and places in-between. Many thanks to you and the staff at Estancia...."

Sincerely,
Ellen B Fowler

"Just wanted to take a moment to thank you so much for all your help. You were the glue that held everything together for our wedding at Estancia. Everything ended up being perfect that day. Loved the food, the staff, and everyone commented how spectacular the location was. If they only knew that a lot of the credit goes to you for making sure everything was perfect. Thanks for paying attention to every detail and thanks for all the last minute changes you made on our behalf. I can only imagine how hectic your job is and you remained so calm, cool and collected which made our lives and the wedding day so much nicer. I can't even begin to give you enough praise or gratitude. We'll definitely be dropping by Estancia from time to time (for meals, for our wedding anniversary next year... Holly has already planned it!) because we loved every part of the wedding and weekend there. Hope all is well with you, good luck with this wedding season (with all the other crazy couples like us)..."

Best wishes,
Holly and Jamil

"I am writing to thank you personally for the wonderful experience we had at the Estancia for our daughter Kate's wedding (12/28/08). I know that the friendliness, quality and professionalism that we encountered at every turn can only reflect exceptionally high quality management. You and your management team should be very proud!

For my wife and I the face of Estancia was Erica Mendoza Davis and Kristen Bales. What incredibly effective representatives they are for your resort. They both made us feel as if they were part of "our" team. As a retired executive I also admired how they also looked out for "your" team. They are both incredible assets to your staff. At every turn, the Estancia never failed to impress us. However, the full measure of the credit due you and your staff came from comments from many of our guests. They often mentioned the overall facilities: the rooms, the landscaping, the friendly greetings and the attentive service with high praise. Quality, value and exceptional attitude come to our minds.

You certainly have earned a five star rating which created a magical atmosphere for Kate's wedding weekend. Thank you and congratulations on a great job of leadership...."

Sincerely,
Carol and Tom Dillon

"I can't begin to put into words how amazing everything was, and I have never had service so wonderful. I would say that your establishment wrote the definition for customer service. I travel a lot, and I get to stay in some nice places, I've never been treated so well. We are currently going through "wedding season" amongst our friends who have recently been married, or are going to be married (4 weddings this summer alone!)...."

Respectfully,
Ken Burgess

"Thank you so much for your generosity in setting us up with a suite for our anniversary! The champagne and strawberries were a wonderful welcome. We had such a fantastic few days at Estancia it was as wonderful as we had remembered from our Wedding weekend. Weve really appreciated all of the excellent service & attention to detail that you and all of the staff at the hotel have shown. We look forward to returning soon well definitely be here for our next anniversary...."

Best,
Pat & Christine

"Thank you so much for all of your help in making today come together! You were a pleasure to work with thank you for all your patience with my many questions! I will definitely recommend Estancia...."

Sincerely,
Nicole Rooney

"We cannot thank you enough! From day one , you have made Ryan and I feel extremely lucky and grateful to be working with you!!..."

All the best,
Davina & Ryan

"Thank you so much for everything you have done to make our day PERFECT! You have calmed our nerves and really have helped to create an amazing and memorable wedding day. We are so appreciative. Thank you, and we look forward to seeing you again...."

Jessica & Justin

"It was truly a pleasure working with you on the Goldberg-Maynard wedding you were very thorough, friendly, and helpful. Daniel, Mark, Halsey, Laurel, Megan and the rest of your staff were fabulous! Thank you for all of your hard work it was a great success! Hope we can work together again soon!..."

Rachel, Bliss Events

"You always go way beyond! You have this amazing way of planning an event (small or large) and making each person feel welcomed and comfortable. All you do is so appreciated. Thank you! I am excited to take my husband to the restaurant!..he is too! Thank you for all you do for us. It is always a pleasure and honor to attend one of your events...."

Sincerely,
Merilee, Everafter Events

"I just wanted to thank you for the beautiful, wonderful wedding you made possible. It all went incredibly smoothly and Laurel was wonderful. It was just perfect. I think Jenny had the wedding of her dreams. Again, it was wonderful and we completely appreciate everything you did. We will highly recommend Estancia for other peoples weddings as well and I think you have a few weekend travelers now as well who had a great time and want to come back...."

Leslie

"Thank you for a lovely day at the Estancia on Sunday. Laurie & Wills wedding was so beautiful! Laurel, Mark and all of the staff that worked the event were wonderful to work with. Thank you for all of your help...."

Kind regards,
Edie Nehls

"I do not know what we would do if we didnt have you all to help us out. Your staff is so amazing and makes our job so easy and fun! Mark and Jason were also so incredibly helpful and we so appreciated all that they did for us and the wedding in general. From storing all those boxes for us, to helping set up the place cards, to the impeccable service, we think Estancia is definitely the best place to work (and play)!Thank you again for all of your help and expertise. We couldnt pull this off without you and your staff!..."

Best,
Hope